Delete your Fishdayz account

Fishdayz by Quiet Giant Games. Last updated October 25, 2026

You can ask us to delete your Fishdayz account and the data that belongs to it at any time, from the game (on Android, the web or Windows) or by email.

How to request deletion

In the game (fastest)

Open Fishdayz and log in to the account you want deleted.
Open Settings (the gear) > Support > Request account deletion. You can also go straight there: fishdays.fun/#delete-account.
Enter your password. We email a code to your account's address; enter it to confirm. This protects you from someone else deleting your aquarium.
Send the request. You will see a confirmation in the game.

By email

Email [email protected] from the address on your account, with the subject "Delete my Fishdayz account". If you played as a guest without an email account, include your player name and your neighbor code (tap Vote For Me! in the game to see it). We may ask you to confirm that the account is yours.

What happens next

We delete the account within 30 days of the request.
For 30 more days we keep an archived copy, only so you can change your mind: log in > "Recover a deleted account". After that the copy is erased.
Our daily backups age out within 14 more days.

What is deleted

Your account: email address, password hash, player name and neighbor code.
Your game progress: aquariums, fish, decorations, coins, diamonds, items, quests and trophies.
Your chat messages, friend list, gifts, notes and feedback.
Your phone number for text alerts, if you added one, and your device and network records.

What is kept

Purchase records (order number, product, amount, date) are kept as long as tax and accounting law requires, usually up to 7 years. Card details are never stored by us; Stripe handles payments.
Moderation records about rule-breaking (for example a ban) may be kept for up to 1 year to keep the community safe.

Delete only some data

To delete only some data (for example your phone number or chat messages) without closing your account, email [email protected]. You can also remove your phone number yourself: Settings > Support > Text alerts > Turn off.

More about how we handle data: Privacy Policy.